Contact Us

Please feel free to contact us with any questions or comments you might have about our institute. If you are visiting us you can find full instructions here.

General Enquiries:
t: +853 2871-2930  e:

Addresses and Telephones:
t: +853 2871-2930
f: +853 2871-2940

Mailing Address:
P.O. Box 3058

Visiting Address:
The United Nations University
International Institute for Software Technology
Casa Silva Mendes
Est. do Engenheiro Trigo No. 4

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Print Contact

How to Find UNU-IIST

You can get to Macau by ferry from Hong Kong to the Macao ferry terminal, or through the China, or by flying to Macao airport.

Passports and visas

All visitors must hold a passport or a valid travel document. Passport holders of different countries may require different applications of entry. Please visit the webpage of the Macau immigration Services of Public Security Police Force regarding the general principle, entry requirments, procedures, and the like. 

We strongly advise you to check the below links before making your trip to Macau. We decide not to list the different requirments here due to the fact that these infomations may change without prior notice.

Useful links:
Macau Immigration Services of Public Security Police Force; +853 2872 5488; 
Hong Kong Transit Visa


Getting to Macau from Hong Kong

You will probably arrive at Hong Kong's Chek Lap Kok Airport.

Direct Airport Ferry to Macau

A possibility is to get a ferry directly to Macau from the airport. To do this you need to find the ticket desk for Sky Pier BEFORE you go through passport control. It is not very well marked, so ask staff to direct you to Sky Pier or Macao Ferry. The boats are not very frequent, and you need to be there one hour before a sailing as they have to go and find your luggage. The ferry from the airport takes 45 minutes to reach Macao.

You can check the sailing times at the Sky Pier website.

This direct route means that you do not have to enter Hong Kong, i.e. you do not pass Hong Kong passport control. So if you come from one of the few countries where you need a visa to enter Hong Kong, this route would be useful for you. But make sure your flight arrives in plenty of time for the last ferry! You must be at the ticket desk an hour before the ferry leaves, and not a minute less, so don't rely on this unless your flight is due to arrive at least 1.5 hours before the last ferry.

If you intend to use the direct airport ferry, I kindly remind you to double check whether you need a transit visa because some passport-holders are required to hold a valid visa for Hong Kong for whatever purpose (including those who are in transit and remain on the airside). If this requirement has been inadvertently overlooked, you get the chance to be stuck in the airport and may be repatriated to the place where you come from. Additionally, the regulations say that you can only take a ferry on the same day. For instance, you are not allowed to take the last airport ferry at 20:15 from Macau to Hong Kong, instead to stay overnight in the airport in order to take the flight in the following day. Please contact us if you have any question about this.

If you need a visa for Hong Kong, we would advise that you change your route to fly through elsewhere to Macao such as Bangkok or Beijing as the Hong Kong Government no longer approves visa to visitors to transit from Hong Kong to Macao.  

You may also wish to inform us about your arrival time, so that we may meet in Macau.

Macau via other parts of Hong Kong

Instead of taking the direct ferry from Hong Kong Airport, you may also like to travel to Macau from other locations in Hong Kong, especiall if you are to stay in Hong Kong before coming here. Currently there are three ferry terminals in Hong Kong run ferries to Macau, you may like to choose any of the following services at your own convenience. 

Getting around in Hong Kong is extremely easy. Route and fare information are always available in Chinese and English. Air Express terminal to Kowloon and Hong Kong Island is right inside the airport; while airport bus to different parts of the city are available right outside the airport. Both are comfortable and fast while the Air Express marginally beats its counterpart yet also costs almost double for going to Hong Kong Island. (Airport Express: ~HKD100; Airport Bus: ~HKD50). The same trip by taxi costs around HKD350.

Useful links:
Transport information - to and from Hong Kong Airport :

Leaflet - (Again we prefer not to list the infromation as they are subject to change.)

Sheung Wan, Hong Kong Island: Turbojet, CotaiJet, Macao Dragon
Tsim Sha Tsui, Kowloon: First Ferry Macau, CotaiJet
Tuen Mun, New Territories: Hong Kong North West Express Limited

Please note some ferries go to Taipa, another island other than the main island of Macau. Considering the small size of Macau, Taipa is not far away at all. Yet you may not like to take extra time to travel back the main island.

From arrival in Macau

If you have informed us of your arrival time then there should be someone to meet you. If not, take a taxi. Most taxi drivers speak Cantonese only. Therefore make sure that we have sent you your destination address written in Chinese. The address of UNU-IIST is here. The taxi fare will be some 20-40 MOP (the same amount can be paid in HK$).

You may like to take a look at our guest apartment.

Getting to Macau via China

You may also arrive Macau by walking through Gongbei, Zhuhai or by ferry from Shenzhen airport. Make sure you obtain China visa beforehand.

Useful information for staying in Macao

We have prepared you some useful information for your staying. Feel free to download here and print them out.

UNU-IIST is most happy to share our work on Information and Communication Techonology for Sustainable Development and answer your enquires. The following links in this page provide an overview of our institute from every aspect; and our media office is always available to take your call.

What makes our role so unique as an university and an organ of United Nations?
Director’s Welcome
UNU-IIST History

Our new vision and mission since 2010; and also our strategic plan in the upcoming years:
Vision & Mission

Know our wide range of partners and collaborators around the globe:

Learn more about our core researches and thematic projects and how they contribute to our vocation for sustainable development:
Software Technology

Stay tuned to our latest news and development, also browse the news archive:

UNU-IIST newsletter

UNU-IIST brochure:
Click here to download