Public Administration Reform and E-Government Program in Macao SAR – Strategic Alignment Toolkit

The Strategic Alignment Toolkit aims to provide a clear and rigorous process for Organization-Technology alignment at the strategic level. Its purpose is to assist public sector organizations and governments in aligning their various organizational transformation initiatives with counterpart technology-related initiatives.

The toolkit briefly introduces the context and background for strategic alignment and presents the pro-posed methodology though a practical process which can be adopted and adapted across the whole of government or within specific public sector enterprises. It describes all major activities involved in strategic alignment of organizations and governments, including assessing and aligning the respective domains to achieve the objectives of: (i) technology support for organizational strategies and goals and (ii) enabling technology-driven organizational goals and strategies. The activities in this toolkit can be used to examine the congruence or gap between organizational business strategies and their technology strategies, giving valuable insights into planning and project implementation.

A case study is also presented which clearly demonstrates how the toolkit can be used to align Public Sector Reform (PAR) programs - organizational strategy, with Electronic Government (EGOV) programs - technology strategy, at the central level. The case study establishes the application of this toolkit in aligning the Public Administration Reform program and the Electronic Government program of the Macao SAR Government.